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Managing Grievances in the Workplace

Event Code PHR 21/037
Event type Project
Event categories Business Management
Event Summary Grievances can be challenging to resolve and often take careful management. This training session will explain the legal context and procedural steps required to deal with grievances in the workplace and equip delegates with the confidence to manage these difficult workplace disputes.
Event description
A two-hour session focusing on:
 
  • Minimising and managing workplace disputes
  • The informal and formal grievance procedure
  • Roles and responsibilities
  • Resolutions 
This course will be presented by HR professionals from the Education HR team. 
 
Additional information
Charges (subject to VAT) and cancellation fees apply - see below.

This course will be delivered remotely by Microsoft Teams.
 
Learning outcomes At the end of the training delegates will;

  • Understand the common causes of grievances and how these might be avoided
  • Know how to manage disputes informally;
  • Understand the implications of formal processes and how to manage these;
  • Be aware of the resources and support available.
Subject Areas HR
Key Stages
EYFS No KS1 No KS2 No KS3 No KS4 No KS5 No 
Type of school Infant / Junior / Nursery / Primary / Secondary / Special
Target Audience
Office staff
target audience
Event costs
£115 for HR full consultancy customers / £154 for all others.
Trainers Kara Oldman
Admin contact Bruno Medina (Bruno.TabaresMedina@junipereducation.org)
SessionSession DateSession TimeSession VenueMap
Session 1Friday 8 July 202209:30 - 11:30remote delivery via Microsoft Teams